FAQs

Our FAQs:

Q: Can I return my items if things didn’t work out?
A: Absolutely! If your item isn’t wag-worthy or arrives with issues, contact our support team. We'll help fetch the return steps and make things right.

Q: Is my personal information safe with you?
A: Safer than a squirrel hiding spot! We use strong encryption and secure systems to keep your info private and protected.

Q: How do I place an order?
A: Easy as tossing a tennis ball:

  1. Sniff out what you like.

  2. Hit “Add to Cart” or “Buy Now.”

  3. Enter shipping and payment details.

  4. Confirm order and do a little happy dance.
    We’ll take care of the rest!

Q: Do you ship internationally?
A: Right now, we’re sticking close to home (USA only). But stay tuned—Furry Friend Necessities might soon go global, one paw print at a time.

Q: Do I need to create an account to order?
A: Nope! You can check out as a guest. But creating an account lets you track orders, save preferences, and get sweet perks later.

Q: How do I track my order?
A: Once we ship it out, you'll get an email with a tracking number. Just click the link or use the number on the carrier’s site to follow your furry package home.

Q: Can I make changes to my order after placing it?
A: Maybe! If your order hasn’t been processed yet, we’ll do our best to help. Contact us ASAP—once it ships, it’s off chasing squirrels.

Q: Can I exchange my order?
A: Currently, we don’t offer direct exchanges. But don’t worry—returns and refunds are totally possible if needed.